This Privacy Policy describes how DonBet Casino collects, processes, stores, and shares personal data when you access or use the donbet win platform, including its website, mobile applications, and related services. By creating an account or continuing to use donbet casino, you acknowledge that you have read and understood this document.
The data controller responsible for processing your personal information is:
All requests relating to the exercise of your rights under the General Data Protection Regulation (GDPR) and French Law No. 78-17 of 6 January 1978 (Loi Informatique et Libertés) must be submitted in writing to the DPO address above.
DonBet collects and processes the following categories of personal data:
DonBet casino processes personal data only where a valid legal basis exists under Article 6 GDPR:
| Purpose | Legal Basis |
|---|---|
| Account registration and verification (KYC/AML) | Legal obligation (AML Directive, French ANJ requirements) |
| Processing deposits, bets, and withdrawals | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interest / Legal obligation |
| Responsible gambling compliance | Legal obligation |
| Customer support and dispute resolution | Performance of contract |
| Direct marketing and promotional communications | Consent (opt-in) / Legitimate interest |
| Analytics and platform improvement | Legitimate interest |
| Tax and regulatory reporting | Legal obligation |
| Legal claims and litigation | Legitimate interest / Legal obligation |
Where donbet relies on legitimate interest as the legal basis, a balancing test has been conducted to confirm that our interests do not override your fundamental rights and freedoms.
DonBet does not sell your personal data. We may share data with the following categories of recipients:
DonBet may share data within its corporate group for operational, compliance, or security purposes, subject to appropriate internal data transfer agreements.
In the event of a merger, acquisition, or sale of assets, personal data may be transferred to a successor entity. You will be notified if such a transfer affects your data and alters this policy materially.
Some of our service providers may be located outside the European Economic Area (EEA). Where don bet transfers personal data to third countries, we ensure appropriate safeguards are in place, including:
You may request details of specific safeguards by contacting our DPO.
DonBet retains personal data only for as long as necessary for the purposes outlined in this policy or as required by law:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (French commercial and AML law) |
| KYC verification documents | 5 years after account closure |
| Communication records | 3 years from last interaction |
| Technical/log data | 12 months (rolling) |
| Marketing consent records | 3 years from last opt-in confirmation |
| Self-exclusion records | Minimum 5 years (regulatory requirement) |
After the applicable retention period, data is securely deleted or anonymised.
As a data subject, you hold the following rights in relation to personal data held by donbet casino:
You may request a copy of the personal data we hold about you and information about how it is processed.
You may request correction of inaccurate or incomplete personal data without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations (e.g., AML retention requirements).
You may request that we limit the processing of your data in certain circumstances, such as while a rectification request is being assessed.
Where processing is based on consent or contract, you may request your personal data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interest, including direct marketing. DonBet will cease processing unless compelling legitimate grounds can be demonstrated.
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the French data protection authority:
To exercise any of the above rights, submit a written request to [email protected]. DonBet will respond within one month of receipt; this period may be extended by a further two months for complex or multiple requests, with notice provided.
DonBet employs automated systems for certain decisions, including fraud detection, AML monitoring, and responsible gambling risk scoring. Where such processes produce legally significant or similarly significant effects, you have the right to:
To initiate a review, contact our support team referencing "Automated Decision Review."
DonBet uses cookies and similar technologies on its platform. These fall into the following categories:
Required for platform functionality, session management, and security. These cannot be disabled.
Used to measure site performance and understand user behaviour in aggregate. Deployed with your consent.
Retain your preferences (language, currency, responsible gaming settings). Deployed with your consent.
Used to deliver relevant promotional content. Only deployed where explicit opt-in consent has been obtained, in accordance with CNIL guidelines.
You may manage cookie preferences via the Cookie Settings panel available on the donbet website footer. Withdrawing consent for non-essential cookies will not affect your ability to access core platform services.
DonBet implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include:
In the event of a personal data breach likely to result in a risk to your rights and freedoms, DonBet will notify the CNIL within 72 hours and inform affected individuals without undue delay where required by Article 34 GDPR.
DonBet casino is strictly prohibited for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a person under 18, it will be deleted immediately. Age verification is conducted as part of the mandatory KYC process on don bet.
DonBet processes certain personal data specifically to fulfil responsible gambling obligations under French ANJ regulations and EU best practices. This includes monitoring activity for signs of problem gambling, enforcing self-exclusion registrations, and applying player-defined limits. Such processing is carried out as a legal obligation and may not be opted out of while an active account is maintained.
Data relating to self-exclusion is shared with the national exclusion register where required by applicable French gambling regulation.
DonBet will only send promotional communications where:
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email, updating your account preferences, or contacting [email protected]. Opting out of marketing will not affect transactional or service communications.
DonBet reserves the right to update this Privacy Policy to reflect changes in law, regulatory guidance, or our data practices. The effective date at the top of this document will be revised accordingly. Where changes are material, donbet casino will notify registered users by email or via an in-platform notification at least 30 days prior to the changes taking effect.
Continued use of the platform following notification of material changes will constitute acceptance of the updated policy. If you do not accept the revised terms, you should cease use and close your account prior to the effective date.
This Privacy Policy is governed by the laws of the European Union, in particular the General Data Protection Regulation (EU) 2016/679, and the laws of the French Republic, including Loi Informatique et Libertés. Any disputes arising from data processing activities shall be subject to the jurisdiction of competent French courts, without prejudice to your right to lodge a complaint with the CNIL.
For all privacy-related enquiries, requests, or complaints regarding DonBet data processing practices, please contact:
Please include your full name, registered email address, and a clear description of your request. DonBet may request additional verification of your identity before processing a data subject request.
Last reviewed: January 2026 — DonBet Casino. All rights reserved.
